Orders are packed and dispatched within 1–2 business days after payment is confirmed. This processing time is separate from shipping transit time.
Shipping charges are shown at checkout. Delivery times vary by destination and carrier.
All sales are final. We do not accept returns or exchanges for change of mind.
If your order arrives damaged, contains an incorrect item, or is missing an item, contact info@ansu-mansu.com promptly. Include your order number, a description of the issue, and photos where applicable. Please retain the packaging while we review the issue.
For a package that has not arrived, contact info@ansu-mansu.com with your order number so we can investigate.
This policy does not limit any rights or remedies available under applicable law.